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Written by a patient
8th September 2017


Expats need to know that the Spire Alexander Hospital communication system cannot communicate with other non-Spire hospitals. We needed a copy for my wife’s upcoming intervention on her knee. It was not possible to have a copy of the x-ray neither to us, at the moment in the UK, nor to our doctor in in the Kantonspital in Chur, Switzerland. One can only wonder in today’s time and possibilities will happen in a much more serious case, for example when a heart intervention is needed in another European country and Spire Alexander cannot transfer its relevant information to the other hospital. For all expats, watch out!! On top the agent with whom I spoke refused to give me her name, that means it is also impossible to trace any responsible person.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff