Scunthorpe General Hospital

Scunthorpe General Hospital 2023-06-09 Person 4 5 0

What a fabulous experience. The Department, facilities and all levels of staff were of the highest order. Being in A&E as a patient is obviously a challenging experience but the level of care and communication was exemplary. The Doctor in charge of my investigation treated me as a human being, keeping me up to date at every step, which was very reassuring. Thank you.

Perfection is difficult to improve

Scunthorpe General Hospital 2023-06-09 Person 5 5 0

I visited A&Ewith my late wife and although we were dealt with compassionately the premises were congested with other patients waiting to be dealt with. Now, the premises are unrecognisable! They are roomy, airy and there were cleaning staff working continuously making me feel safe and comfortable! A & E Scunthorpe is a credit to the NHS and it appears more upgrading is being carried!! Congratulations NHS, keep up the good work!

I think it's being done already!

Scunthorpe General Hospital 2023-06-09 Person 3 5 0

Too long without information. Waiting for a decision about the next stage. Receptionists intervened several times to get information.

The hot drinks machine had been out of action for several days. A very important piece of equipment during a wait of six hours.

Scunthorpe General Hospital 2023-06-09 Person 4 5 0

The DR nurse and ancillary staff were professional kind and attentive. My time in A&E was kept to a minimum and I was kept well informed. The staff overall were outstanding in their caring manner, I have only praise for them

The lunch cheese sandwich was a bit cold and not much cheese in it .

Scunthorpe General Hospital 2023-06-09 Person 2 5 0

When I arrive and was seen by a triage nurse, who's attitude was disgusting, not caring at all. Then I waited 2 hours, whilst being in exsciating pain, to then be seen by another triage nurse, who actually thought I'd just walk in. She was brilliant and soon got me into an area where I could get as comfy as I could and plus I'd get to be seen by the staff. The nurse looking after was called Peace, and she was the most kindest and understanding nurse, nothing was too much for her. But when it came to the doctors, after doing some test, and me continuing to explain about my pain etc and the amount of discomfort I was in. They were horrible, made me feel like I was making it all up. But if it was for the nurse telling them I need some strong pain relief before they sent me home, I'd of left no better than I walk in. Even though nothing happened and I still have no idea what's wrong, I managed to get some relief from the pain for a few hours.

Teach the doctors a bedside manner, even if they can't find anything life threatening, when a patient is in horrendous pain maybe try and help and refer them to a specialist where they might be able to help. And not just send the patient home no better than when they first arrived.

Scunthorpe General Hospital 2023-06-09 Person 4 5 0

Always felt they had time for me even though they were busy and had many more serious cases

Sent a more experienced nurse to insert my cannula, she blew my vein leaving me with a very sore arm and a bruise 5 inches long and 2 1/2 inches wide ( I have a photo) . A second nurse went straight into the other arm and I do not have a mark.

Scunthorpe General Hospital 2023-06-08 Person 5 5 0

Experienced high quality service from both A&E and day care emergency centre. Doctors were good at explaining situation.

Nothing really, everything was fine.

Scunthorpe General Hospital 2023-06-08 Person 5 5 0

Doctor listened and understood my concerns and queries. Offered helpful advice and suggestions. Put my mind at rest. Treated me with respect - did NOT treat me like an OLD lady who wouldn't understand .

Nothing!!!

Scunthorpe General Hospital 2023-06-08 Person 5 5 0

I found the care I received excellent

Nothing

Scunthorpe General Hospital 2023-06-07 Person 5 5 0

They were brilliant

Nothing