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1st July 2021


My experience was very good under the circumstances of how busy they were .

Suggested improvements
There was a lady waiting to be booked in infront of me and was obviously in a lot of pain and proceded to sit on the floor as standing waiting was too much for her. Many staff walked past and there was no offer of a chair or anything.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff