Share review of Scunthorpe General Hospital
Scunthorpe General Hospital
2021-06-12
Person
2
5
0
12th June 2021
I came to the department with gastritis and hadnt eaten or drank for days. I had severe abdominal pain. I had been taking the strongest over the counter painrelief I could take so they gave me oramorph. This helped a lot.
However I have a long term illness that means if I get dehydrated my heart rate goes very tachycardiac and I become bed bound with debilitating symptoms which is why I had attended in the first place.
A&E basically would not even consider the effects on my long term condition they just sent me home with no stronger pain relief and no extra hydration.
I was very disappointed. In the 4 hours I was sat waiting I could have easily been given a bag of IV fluids as they even put a cannula in me.
Suggested improvements
I think the department needs to begin to listen to patients. I knew I had gastritis. I was already on treatment for gastritis. I was there to tackle a problem before I required an ambulance and full admission. This was completely overlooked because they don't know the condition so they ignore it. I'm extremely disappointed in the healthcare service. I know my condition and I know what I need to keep me from being admitted to hospital but if nobody is willing to listen to me when all I need is a bag or two of IV fluids then I guess we aren't very bothered about readmissions
. also if it patient requires oramorph to settle pain the paracetamol on discharge will not really help.