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16th June 2023


Everything In A&E was efficient and fast compared to past visits

Suggested improvements
I was given a white prescription paper sent to Asda at burringham crossroads- it was closed due to an end of contract. We then went to Tesco at Gallagher retail park Scunthorpe who said they can’t give because it’s white not green paper prescription. I was left with no medication overnight my infection got worse . My sister in law revisited the A&E yesterday to make them aware and then went to pharmacy to collect and made them aware. She then went back to A&E to let them know what the pharmacy said. You cannot get a prescription anywhere in Scunthorpe on a white paper prescription. The hospital Doctors need to be aware of this . Bearing in mine I have a few medical conditions and I was very poorly at the time if I hadn’t had my sister in law with me and then returning yesterday for me I could have gone without for another full 24 hours the difference between this infection having a knock on effect.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Rating not given.
Staff