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25th May 2023


The staff on the ward was lovely and couldn’t help enough however when I went to see the doctor that all changed. I felt very patronised and made to feel silly. I was told the night before that I was suffering with Cholecystitis and it appeared in my blood work. But when I saw the doctor today he told me I had gallstones and to stay away from greasy food (which I knew and have done for the past year) I feel like I have gotten nowhere and left the hospital in pain today. I’ve been waiting 35 weeks to have my gallbladder removed. I’ve also have numerous gallbladder attacks. I don’t know how much longer I can put up with this pain.

Suggested improvements
Actually listen to patients and maybe take int perspective how they are feeling.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Staff