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Scunthorpe General Hospital
2023-06-28
Person
4
5
0
28th June 2023
Care was excellent- bit long winded waiting for X-ray and reporting of same. Then another lengthy wait for ct scan and again waiting for results. Arrived at 4.35pm and left at 12.39. Not that long I suppose in the grand scheme of things. Just felt frustrated by all the hanging about but then again it was very busy and many people were a lot worse than me. I don’t know how the staff keep on smiling throughout but everyone from the porters nurses and doctors were really nice even when I was a little fed up with the wait. It was worth the wait though as I now know that I haven’t broken or fractured my hip in a fall. I just need to give myself time to heal now.
Suggested improvements
Not a lot. It would have been nice to be asked if I wanted a sandwich or cuppa but nobody has time. As soon as this was pointed out they did offer but I didn’t want to take up any more of any ones valuable time so I did not take them up on the offer. I suppose everyone is too busy on the job for thinking about this but it would have been nice to have been asked.
I would just like to say they have the patience of saints with some of the people they have to deal - including the staff on reception.