Share review of Scunthorpe General Hospital

Scunthorpe General Hospital 2021-07-22 Person 2 5 0

I was put in the "Rapid Assessment" area. After two hours I asked when I'd be seen. I was told I was next on the list. I was feeling exceptionally poorly and felt like I was going to pass out. I'd slept for 2 days non stop (which is very unlike me) and all I wanted to do was curl up in bed and sleep again. After another half an hour, I asked again and was told the exact same thing, that I was next on the list. I told them I wanted to go home and was told I'd be seen very soon. After 15 minutes I asked for my cannula to be removed as I was leaving. I was told they'd get right on it....They went off to see other patients. I waited another half an hour and then got up and walked out. I walked passed two nurses stations full of nurses, went passed many doctors, let myself into the A&E waiting area and all through there and then out the doors. I was very dizzy and bumping into things and had a cannula hanging out of my arm and not one member of staff offered me assistance or challenged me. I removed the cannula myself once I got home. It took them 20 minutes to notice I was gone and to call me. I appreciate that the staff are very busy but when you watch a member of staff sat in front of a computer screen, pretending to be busy while playing on their mobile phone for 23 minutes and then get sent for their break for a further 20 minutes it makes it feel like you're being neglected or pushed aside because they can't be bothered. Plus...Why call it "Rapid Assessment" if it's not actually Rapid?

Speed things up.