Share review of Scunthorpe General Hospital

Scunthorpe General Hospital 2021-06-18 Person 3 5 0

I called 111 and was advised to use my epipen after having an allergic reaction that had caused a rash over my face and my throat to swell, making it difficult to swallow. After an hour, an ambulance didn't arrive, so we cancelled it and made my own way to a&e. I have history of allergic reactions and anaphylaxis for unknown reasons and was feeling very unwell in the waiting room. I was anxious, nauseous and lightheaded, but was still left hours waiting to be seen by a doctor. I understand it was busy as I could hear a lot of noise coming from majors, but I I did feel a little neglected and felt like I was just waiting it out under the care of other patients and receptionists. Thankfully my reaction sorted itself out and I was able to go home after a few hours to recover at home, but it wasn't my best experience in the emergency care centre.

I honestly don't think there was a way to improve it, as it was just very busy and I think that played a major part in it. That really can't be helped.