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Scunthorpe General Hospital 2021-06-03 Person 4 5 0

I have given the ratings because once I eventually saw a doctor everything was fine. However a 5 hour wait is unacceptable. I guess this was due to staff available exceeding demand. I had severe infected wounds and was in a lot of pain. In the 5 hour period there was no verbal contact with anyone, no triage or any contact.

It would be helpful if the wait time could be communicated. At one stage we were told there was a 3 hour wait. This eventually became 5 hours with no additional information.