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19th June 2023


I brought my 3 year old son in, he was crying in pain. Luckily the pain started to ease, as we waited a hour and a half and wasn't even seen by triage. I would hate to think if his pain stayed at that level and we were left all that time.

Suggested improvements
Some sort of communication. Maybe checking no-one in the waiting room is crying in pain. There was empty cups and food on the floor. We had zero communication. I had given my son laculose and it must of started working as his pain eased a lot.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Rating not given.
Staff