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5th July 2021


kept waiting for over four hours, then waiting outside of hospital till 9pm partner disconnected phone call 5 times and when got through was told would be contacted in 2 hours but never was, nil by mouth then given insulin and sent home at 3am without eating and was very sick when got home, only to find out later he wasn’t supposed to be discharged he was supposed to have an operation and the consultant told peter the most horrible things and that he would never survive an operation and it was a waste of his the consultant/surgeons time, had to be re admitted next day to go through the same wait and then wait outside, 84 yr old patient who had had a stroke within the past year and is confused as it is, he was told not to take 2 medication but no paperwork, sent with him saying what he has a terrible memory as it is, but this was horrible,

Suggested improvements
look at above and work out for yourself all the mistakes

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff