Share review of Scunthorpe General Hospital

Scunthorpe General Hospital 2023-05-09 Person 4 5 0

The nurses were wonderful, couldn't wish for better! The Reception staff could be more compassionate and understanding instead of sat giggling behind there desk and ACTUALLY look at emails which were sent to them by an out of hours Dr rather than having to constantly repeat myself ! The clinicians bedside manner could do with been taught to listen and be more understanding rather than belittling . Also look at emails sent and actually listen rather than telling me that A & E was for emergency only. Was sent by a Dr as she was concerned with my pains in my chest!

Clinicians need to be more understanding and liase more with staff members when seeing patients. That way I won't be constantly repeating myself. Telling me there's nothing more can be done and that MY DR would have to send me for further investigation. Does not make sense not to SCAN ...All weekend in pain and nothing I could do!, Attitudes to patients needs to change.A little more kindness and understanding would go a long way instead of feeling like your wasting their time. Especially with Dr/Clinician