Reviews
Reviews
Extremely helpful appointment with Gill Wilson. All concerns and questions fully answered and positive suggestions and action taken to help. Very reassuring. I cannot speak highly enough of the help I was given
I have complete trust in Fiona. She is very caring, considerate and kind.
Fiona Holden is extremely knowledgeable and experienced. Her advice has always been very good, especially when a difficult situation arises.
The care received from all the Stoma nurses, in particular Helen, Catherine and Becca has been absolutely first class. The time they take to explain things, check your understanding and how they give you the confidence to use and change your Stoma bag, which feels quite daunting initially, especially when recovering from the shock of your diagnosis and unexpected surgery is absolutely brilliant. Nothing has ever been too much trouble, and they are a credit to the Service they provide! Well done, and keep up the excellent work, I’m sure, like me you are appreciated by the many people that you support and you make such a difference!
The care given by the stoma team has been excellent on every level. Fiona takes a pragmatic approach which is helping us adapt to the huge challenges we are experiencing.
She is always approachable and empathetic and comes with solutions for us when we are frustrated with how things are going.
She is reactive to our needs, particularly in ensuring that we have the right supplies, and clearly has an excellent relationship with the team at Medilink as things are dealt with so quickly when she contacts them.
I am not sure what we would do without her!
Fiona, treated me with respect, understood my total reluctance to deal with the stoma.
Fiona was able to show the process, explained the delivery process and enabled me to leave with confidence about the future with the stoma.
Because of the very professional and very friendly and informative way I was treated by Helen the stoma nurse.
I have now met three of the four team members. The experience has been entirely positive. They are uniformly kind, pleasant and approachable and, even more importantly, highly professional in their dealings with me. They have been responsive to my questions and concerns and also proactive in advising and supporting me in matters of which I was not previously aware. Liaison with other parties involved in my care - discharging hospital, GP, equipment suppliers - has been seamless. I have every confidence in the team.
Reflect tje treatment/service i had
I felt very relaxed and she anwsered all my questions that i had and helped me with them