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Royal Preston Hospital
2023-07-08
Person
1
5
0
Written by a NHS patient
Written by a NHS patient 8th July 2023
I was referred by my GP, my first appointment cancelled by the hospital. I kept emailing asking for another appointment. After three attempts I contacted PALS, the complaints department, and was informed the system had ‘lost my details’. I was in contact with outpatients and also gynae begging for help after waiting 11 months for a gynae specialist. I was given details of secretarial numbers to chase and beg for help myself. It’s the most helpless and powerless I’ve ever felt.