royal-orthopaedic-hospital

Royal Orthopaedic Hospital

Bristol Road South, Northfield, Birmingham, England, B31 2AP
 
65,378 reviews

Reviews

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Dignity/Respect
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Reviews

 
Page 40 of 6440
 
Review of Ward 3 written by a patient
27th March 2021



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Review of Small Joints
18th March 2021


Above expectations and beyond criticism.

Suggested improvements
Only comment relates to parking.....much fairer to pay for time taken rather than time anticipated. Not sure if this is in within the control of ROH but certainly reflects on it.

Experience
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Review of Ward 3
17th March 2021


After two days in ward 12, I was moved to ward 3 with just 4 beds. The staff were good and helpful, but I was concerned that three used, and part full urinal bottles were wedged behind the toilet hand rail, and not moved while I was there. The toilet pan was also soiled, and when I informed the cleaner who was chatting to other patients, she demanded, “did you do it” but as I denied it another patient spoke up and said “no it’s been like that since yesterday”. Leaving half full urine bottles wedged behind a hand rail is not wise or healthy at any time but during Covid it’s surely worse.

Suggested improvements
A visit by my consultant would have been welcome and provided opportunity to discuss my concerns regarding the nerve pain in my left thigh. Now ten weeks later it’s still causing me some concern and, discussing it with a consultant would provide a little comfort, and maybe some treatment?

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Review of High Dependency Unit written by a patient
10th March 2021


Nothing was ever too much trouble./nTreated with dignity and respect./nMade my stay a pleasurable experience.


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Review of High Dependency Unit written by a patient
10th March 2021


All the staff and doctors were fantasitc. Nothing was to much trouble.


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Review of ADCU injections written by a patient
10th March 2021


Felt cared for.

Suggested improvements
Infor on how long everything taked beforehand.

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Review of Ward 12 written by a patient
10th March 2021


I was treated with kindness and compassion from all members of staff, nothing was too much they took time and reassured me every step of the way, I was treated with dignity and respect and felt very comfortable.


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Review of Ward 12 written by a patient
10th March 2021


Staff were very good and explained as they went along. Which must have been trouble at hug { } with my deafness.


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Rating not given.
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Review of Ward 4 written by a patient
10th March 2021


Always had time for you bright and cheerful. Brisk and efficient./nIf they did not knew an answer they world find it out./nEven cleaners water jug attendance etc. were friendly. A well oiled machine.

Suggested improvements
Compassion socks- they are hard to { } so nobody offered to put them me but then gain. Nobody refused when I asked them to I neded somebody to be managed to this each day.

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Review of Ward 4 written by a patient
10th March 2021


Nothing was too much trouble./nEveryone was pleasant even when very busy.


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