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23rd January 2021


Almost everything went very well, with friendliness and courtesy we get from NHS staff there was just one bit of confusion when I arrived that I did not my bloods taken, which held us up for 3-4 hours but at all worked out.

Suggested improvements
Fee above, bit of a bed of communication between pre-op and receiving staff.

Dignity/Respect
Involvement
Information
Cleanliness
Staff
Experience