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25th May 2022


I found the whole experience distressing and was not informed of anything I was not already aware of.I came away extremely upset and no further forward with regards to my condition. I felt very rushed and was unable the time to answer questions I was asked it made me very anxious and came away from it not feeling fully understood.

Suggested improvements
Being more aware of the patients background so you have the full picture about them and other medical history. Giving patient time to answer questions. Explaining why you are asking things and explain things during physical examination. It wasn’t very private with just a curtain pulled over in a really small area where others were having consultations too.

Experience
Dignity/Respect
Involvement
Information
Staff