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Written by a patient
18th April 2020


Nurse at ward 210 at Edinburgh Royal infirmary called Kirsten who had long brown hair was horrible. I was going through a distressing period in my life and Kirstens manner was not what a nurse’s should be. She was rude, never smiled and I felt like I was annoyed her just by being there. I also heard her saying she hated being there and wished she was on a plane. Not professional to allow patients to overhear that. Shame as the other staff were nice enough.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff