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Royal Infirmary of Edinburgh
2020-05-03
Person
5
5
0
Written by a patient
Written by a patient 3rd May 2020
I had to visit Minor Emergency at Edinburgh Royal Infirmary at about 5pm on Saturday 2nd June having badly damaged a finger.
Can I record that the experience was absolutely first class.
Reception at Accident and Emergency was superbly prepared for my arrival and later very helpful to my partner looking for information as to where I was.
Outside A&E were two young employees (controlling the traffic at the ambulance entrance to A & E) who were extremely helpful to my partner during what was a long wait (no one's fault).
In Minor Emergency - all staff (Particularly Nick(!), the practice nurse were efficient, sympathetic and knowledgeable.
All round a first class service.
Thank you to all concerned.