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Written by a carer
2nd December 2019


My son went to A&E on 02/12 was told he would have to wait 6 hours for a doctor, told someone would check on him. No one checked on him, I asked 2 nurses to provide him with pain killers but no one bothered, in the end I drove to the garage and purchased them myself. There were sick bowls on the floor of the A&E room the entire duration he was there no one cleaned it up they just walked past it. I don’t come from Wales my son lives here but I am utterly disgusted at the poor level of care and the filthy state of the place.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff