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Royal Gwent Hospital
2021-02-08
Person
1
5
0
8th February 2021
My mother was transferred to the Gwent at 5.30pm. I called at about 9pm to find out what ward she was on. The receptionist said she couldn’t tell me as she didn’t have access to any patient records and transferred me back to originating hospital. They said ask gwent. Phoned again, so put me through to random dept as they had access. Told she was not registered on system. No one can tell me where my mother is so unable to talk to anyone about her current situation.