Share review of Royal Gwent Hospital
I was admitted on Thursday 18th November to have a Fundoplication operation to my stomach. I was instructed clearly where and how to enter the hospital and to arrive at ward D3. The information was accurate and I was well received and expected. I was shown to my bed which I believe was in B unit of ward 3D. I mention this so the people who dealt with me will know my appreciation.
I would like to thank everyone who looked after me on that unit for the professional, friendly, caring and safe treatment that I received. They are all a credit to the healthcare profession. A special thank you to Charlotte from Birmingham for going the extra mile whilst carrying out all of my pre op checks, a pleasure to meet you.
I would also like to thank the pre operation team for their exceptional attention. They were truly amazing and so reassuring for a first-time operation patient. Sorry I have no idea which theatre it was, but I hope you know who you are
Finally a big thank you to all the team on PACU, for their relentless attention and care. Kelly, who was on the night shift and Kev and Dawn on the morning shift we had great banter - thank you.
My recovery has been fast and problem free, a clear sign of a job well done. I will never be able to thank you enough for all that you did for me.
John O