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Written by a patient
4th September 2020


After minor surgery in day unit I had to be admitted again the following day with high temperature, very swollen face and rash. I was kept overnight at Neville Hall Hospital and being treated intreveniously with fluid, antibiotics and pain meds but due to the cause of my problem I had to be moved to The Gwent by ambulance to Surgical ward SAU. When arriving I was put in a room with various patients in a chair for several hours. Nobody would give me any info or timescales as to when I was getting a bed. Why bother moving me when they didn’t have a bed? When I saw a consultant he wasn’t sure what I was dealing with. I was told someone would arrive from surgical team but never happened. I had no help, advice, hospital was far from clean. I can’t give any positive comments about my stay and I would never stay at this hospital again.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff