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Written by a carer
12th August 2015


The team at the Royal Gwent were all very friendly, approachable and professional. They listened to our concerns and dealt with everything as quickly as possible. Penny was fantastic to deal with and my mother felt that possible was done to keep my father as comfortable as possible.

Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Rating not given.
Meeting needs
Recommend
Trust
Involvement
Waiting time