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Written by a carer
4th October 2014


Question 8. In hospital brilliant but was really bad with sickness for 3 wks before wish I known previously. Nothing but praise for young lady who came to see me (Penny McLaugham) wish I could afford to see here everyday.

Recommend
Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Trust
Involvement
Waiting time