Reviews
Recommend
Dignity/Respect
Involvement
Information
Staff
Reviews
Rowcroft Hospice
2018-11-28
Person
5
5
0
Review of Rowcroft Hospice Inpatient Team
written by a family member
28th November 2018
The extreme professionalism and understanding from everyone on the premises is outstanding. It was so reassuring to find staff tearful themselves at times when they were talking to me showing their care and understanding is deeply embedded. The facilities are outstanding providing physical comfort as well as emotional.
Rowcroft Hospice
2018-11-28
Person
5
5
0
Review of Rowcroft Hospice Inpatient Team
written by a family member
28th November 2018
Everything about our care was good. The staff are fantastic. The food was excellent. Everyone was friendly and caring. Nothing could be improved.
Rowcroft Hospice
2018-11-28
Person
5
5
0
Review of Rowcroft - Complementary Therapy
written by a patient
28th November 2018
All aspects very very good. Thank you so very much.
Rowcroft Hospice
2018-11-28
Person
5
5
0
Review of Rowcroft Hospice Inpatient Team
written by a family member
28th November 2018
The patient has received the most amazing care within the Hospice. Nothing is too much trouble for the staff and every effort is made to keep the patient comfortable, not only physically but also in mind and spirit.
My mother has enjoyed the view of the garden and is hoping to venture out in the bed one day. The music therapy has been very soothing and a destruction from being in bed permanently. Staff also check on the relatives well being as well which is reassuring and goes the extra mile.
We have no complaints at all - well done.
Rowcroft Hospice
2018-11-28
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by a family member
28th November 2018
Good liaison and information.
Rowcroft Hospice
2018-11-28
Person
3
5
0
Review of Rowcroft Hospice - Community Team
written by a patient
28th November 2018
2018-12-07 14:56:16
Response from Rowcroft Hospice
I am sorry you did not feel as involved or informed as you hoped for. We are keen to learn from your experience. If you would like to call Gill, Director of Patient Care on 01803-210802 she would be pleased to hear about your experience.
Rowcroft Hospice
2018-11-28
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by a patient
28th November 2018
Rowcroft Hospice
2018-11-28
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by a patient
28th November 2018
Caring, compassionate, always at the end of the phone, always able to visit, always able to solve any problems. Just fantastic.
Rowcroft Hospice
2018-11-28
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by a friend
28th November 2018
Attention, brilliant and could not wish for anything better.
Rowcroft Hospice
2018-11-28
Person
4
5
0
Review of Rowcroft - Complementary Therapy
written by a family member
28th November 2018
Both ladies that attended husband's felt were friendly and of good understanding to patient's vulnerability.
