Reviews
Recommend
Dignity/Respect
Involvement
Information
Staff
Reviews
Rowcroft Hospice
2019-09-27
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by a family member
27th September 2019
Nothing to improve as all staff were 100% especially Tracey Hurley.
Rowcroft Hospice
2019-09-27
Person
5
5
0
Review of Rowcroft - Complementary Therapy
written by
27th September 2019
Thank you.
Rowcroft Hospice
2019-09-27
Person
5
5
0
Review of Rowcroft - Complementary Therapy
written by a patient
27th September 2019
Rowcroft Hospice
2019-09-27
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by a family member
27th September 2019
Individual attentive care for my father giving him the care he wants or not as appropriate.
Rowcroft Hospice
2019-09-27
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by a family member
27th September 2019
The care my husband received from all the Rowcroft team has been amazing. He has been treated with compassion, dignity and empathy. Nothing has been too much trouble for anyone they are willing to do above and beyond. As Jon's wife, I have received incredible support from everyone. This has enabled me to look after Jon at home, which is what we both wanted. Words cannot express my gratitude to everyone who has been involved in Jon's care.
Rowcroft Hospice
2019-09-27
Person
4
5
0
Review of Rowcroft Hospice Inpatient Team
written by a family member
27th September 2019
2019-10-08 14:33:40
Response from Rowcroft Hospice
We are sorry that your experience was not what we would have hoped it would be. We are keen to learn from your experience, and to understand if you have concerns you wish to make us aware of. Please contact Gill, our Director of Patient Care or Katie, Quality Assurance Officer, on 01803 210844 and they would be happy to discuss this with you.
Rowcroft Hospice
2019-09-27
Person
5
5
0
Review of Rowcroft Hospice Inpatient Team
written by a family member
27th September 2019
Everyone at Row croft listened so carefully to us, and made a huge difference in our quality of life. The patience, skills and care received was life changing or life giving! Thank you:-)
Rowcroft Hospice
2019-09-27
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by a patient
27th September 2019
The care was wonderful. All the staff we saw was caring, helpful and couldn't do enough for you.
Everything was put into place quickly.
Without Rowcroft we would have been out on our own I not knowing who to turn to.
They always had tune to listen to you and also visited you at home.
Don't think anything could be improved.
Rowcroft Hospice
2019-09-27
Person
5
5
0
Review of Rowcroft Hospice Inpatient Team
written by a patient
27th September 2019
Very good all round.
Rowcroft Hospice
2019-08-29
Person
5
5
0
Review of Rowcroft Hospice - Community Team
written by a patient
29th August 2019
All the staff have been lovely and caring.
