Reviews
Recommend
Dignity/Respect
Involvement
Information
Staff
Reviews
Rowcroft Hospice
2021-03-10
Person
5
5
0
Review of Rowcroft - Complementary Therapy
written by
10th March 2021
Relaxing and lovely company.
Rowcroft Hospice
2021-03-10
Person
5
5
0
Review of Rowcroft Hospice Inpatient Team
written by a patient
10th March 2021
Because I feel safe.
Suggested improvements
There is nothing.
Rowcroft Hospice
2021-03-10
Person
4
5
0
Review of Rowcroft Hospice - Community Team
written by
10th March 2021
Music therapy and physical therapies were really supportive and helpful. More advice on alternative treatments for cancer would be very useful.
Suggested improvements
Research into diet, supplements, alternative ways to treat cancer. NHS have nothing left to after me but I know there are things I can do.
Rowcroft Hospice
2021-03-10
Person
4
5
0
Review of Rowcroft Hospice Inpatient Team
written by
10th March 2021
Staff out helpful and courteous, always willing to assist.
2021-03-19 07:34:03
Response from Rowcroft Hospice
Thank you so much for taking the time to leave feedback relating to our services. We would be keen to hear any concerns you may have had relating to how involved you felt in care, or information you were given, or if there were any suggestions you would like to make on how we might make improvements in those areas. If you would like to discuss this with us, please get in touch with Katie Sturch, PA & Quality Assurance Officer, on 01803 210844 or by email katie.sturch@rowcrofthospice.org.uk. Thank you.
Rowcroft Hospice
2021-03-10
Person
4
5
0
Review of Rowcroft Hospice - Community Team
written by
10th March 2021
Rowcroft Hospice
2021-03-04
Person
1
5
0
Review of Rowcroft Hospice Inpatient Team
4th March 2021
This review is about visiting the hospice. What a awful experience, some of the staff are rude , no compassion what so ever, nobody was singing from the same hymn sheet we were told all different things , by six different members of staff, we were all told off like naughty school children, absolute disgraceful the way we were all treated today, its bad enough saying goodbye to loved ones ......without the members of staff making us feel like were a liability.
2021-03-12 08:50:22
Response from Rowcroft Hospice
Thank you for your feedback, I am so sorry that your experience was not what we would have hoped for. We would really value the opportunity to speak with you as we are always looking to improve our services. If you would like to speak with us please contact me on 01803 210844 or by email, katie.sturch@rowcrofthospice.org.uk. Thank you, Katie Sturch, PA & Quality Assurance Officer.
Rowcroft Hospice
2020-11-29
Person
5
5
0
Review of Rowcroft - Complementary Therapy
written by a patient
29th November 2020
Rowcroft Hospice
2020-11-29
Person
5
5
0
Review of Rowcroft Hospice Inpatient Team
written by a family member
29th November 2020
Rowcroft Hospice
2020-11-29
Person
5
5
0
Review of Rowcroft Hospice Inpatient Team
written by a patient
29th November 2020
The standard of care has been outstanding emotional as well as medical support has been paramonist. I feel as if I have had a loveless holidays!
Suggested improvements
It is quite noisy at night due to the structure of the building - beautiful though it is - so maybe earplugs which are effective, or the after of a mild sleeping pill might hell.
Rowcroft Hospice
2020-11-29
Person
5
5
0
Review of Rowcroft Hospice Inpatient Team
written by a patient
29th November 2020
I was consultant about every aspect of my care - especially concerning the possible future, concerning my daughter's involvement.
Suggested improvements
A meeting between the doctor, myself and my daughter would be beneficial.
