Share review of Rowcroft Hospice
My mother was in Rowcroft for just under 2 weeks, the nursing care was excellent, all the staff were extremely kind and caring.
The only negative I have is that I as the sole carer of my mother the communication between myself and the Doctors could have been better and the communications between the Doctors themselves. I was given one decision by one nurse practitioner and another by a Doctor which I felt caused unnecessary friction.
I would like to say a big thank you to all that cared for my mother. Especially to all the volunteers who gave up their time over the Christmas period. they were all exceptionally kind and considerate and nothing was too much trouble.
Thank you so much for taking the time to give us feedback on the care you and your mother received. We would really like to find out more about how we could have better met your communication/involvement needs and invite you to contact Gill Horne, our director of patient care on 01803-210802 or email gill.horne@rowcrofthospice.org.uk. We are continually seeking to improve our services.