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Written by a NHS patient
19th January 2022


The worse and more expensive consultation I got from many orthopaedic consultants/physiotherapists. Delivered by Mr Chintis. He made an extremely fast and rudimentary observation, with no enthusiasm or special attention to my concerns on moving forward with this injury. He did not provide a friendly-user explanation, which I clearly requested throughout the consultation. Very arrogant, blunt and inconsiderate, he even made a sarcastic joke to one of my questions. Despite his grand expertise and how simple that intervention seemed to be for him, he could not advise me whether booking for an ultrasound or MRI (~£200 more) was necessary. He rushed the session from the start to the end. He shouted out the rehab exercise programme, which I asked him to repeat several times so that I could take notes (no even a copy of it was sent later). Again, he overheard any questions I made at this point. He just seemed to be waiting for the next patient while I was still there. The receptionist staff were very nice and attentive.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe