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Written by a NHS patient
15th March 2023


All the staff during my time at the treatment centre were genuinely lovely and caring. I wish I could say the same about some of the staff in the main hospital who are dismissive and uninterested in patients and their relatives. Ward nurses sit in a back room laughing and joking and then claim they are too busy to answer questions. The gynaecologist I saw on a recent visit left me in tears. I will not be allowing her to carry out the procedure I require. She was rude to me and the staff around her and did not write down information I gave her correctly. Her attitude towards the chaperone in the room made me very uncomfortable. Dreadful experience.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe