Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Queen's Hospital
2023-11-02
Person
5
5
0
Review of Outpatient Team 2
2nd November 2023
The staff are always cheerful and sympathetic to the needs of the patient
Suggested improvements
Hold more clinics as usual ones are too crowded
Queen's Hospital
2023-11-02
Person
5
5
0
Review of Outpatient Team 2
2nd November 2023
My appointment at the clinic was handled in a professional manner from checking in at reception to all the eye tests
Suggested improvements
N/A
Queen's Hospital
2023-11-02
Person
5
5
0
Review of Outpatient Team 2
2nd November 2023
Because all staff were helpful and caring!
Suggested improvements
Nothing
Queen's Hospital
2023-11-02
Person
5
5
0
Review of Outpatient Team 4
2nd November 2023
Because am well tre5
Suggested improvements
Continue with job well done
Queen's Hospital
2023-11-02
Person
3
5
0
Review of Queen’s - Accident & Emergency
2nd November 2023
Results took so long
Suggested improvements
Provide my GP with the results, it’s been 2 weeks and my GP still hasn’t got them
Queen's Hospital
2023-11-02
Person
4
5
0
Review of Queen’s - Accident & Emergency
2nd November 2023
I was in agony and I will admit that I was probably annoying. Yet, all of the people that helped me were incredibly busy, but still made sure that I was comfortable. Very much appreciated.
Suggested improvements
You done everything necessary.
Queen's Hospital
2023-11-01
Person
4
5
0
Review of Queen’s - Accident & Emergency
1st November 2023
I was with wife for her severe ear infection
Suggested improvements
Time management is very poor, patient with severe
pain and serious issues can't tolerate more than 2 hours but unfortunately, this treatment can lead upto 8 to 12 hours, this must be improved and this is possible just allocation of fixed numbers of patients to each staff members.
Overall, treatment is provided very well with full care, kindness and love,which is phenomenon truth.
Queen's Hospital
2023-11-01
Person
1
5
0
Review of Queen’s - Accident & Emergency
1st November 2023
18 hours in AandE with a head injury and they let me go with head and neck pain and unable to take a mask covering off due to not able to deal with lights
Suggested improvements
Let you know how long a wait is
Given pain relief without having to beg
Staff were very rude
Queen's Hospital
2023-11-01
Person
3
5
0
Review of Queen’s - Accident & Emergency
1st November 2023
Tests and results were not explained before or after
Only that "everything was normal"
What's everything?
Suggested improvements
Communicate better and explain to patients what's going on because people who come to A&E are anxious about something
Queen's Hospital
2023-11-01
Person
5
5
0
Review of Queen’s - Accident & Emergency
1st November 2023
Doctors Nurses and Staff were all first class. I have no criticism of the care I received
Suggested improvements
I was happy with it all