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1st November 2023


It took me 9 hours to finally see the right specialist doctor l. After I went through the initial atrium waiting area with helpful live information on how long it will take to see a doctor, there is no information anywhere else on how long it will take to be seen by further doctors. So you're left waiting hours with no clue what's happening or if you've fallen off the list.

Suggested improvements
More live info on waiting times throughout the whole a&e/eSDEC process

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse