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6th August 2024


A&E waiting time is diabolical and the communication is appaling. As I was referred with a GPS letter and needed a catheter fitted ASAP I waited 12 hours. Once I was transfered out of A&E the staff on the wards I attended were lovely and attentive. Although my discharge was very disorganised and very late.

Suggested improvements
A&E needs organising and prioritising. The staff are getting moaned at for doing there job which is very unfair on them. It could be organised so much better.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse