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Written by a patient
13th September 2024


Overall the care was good, what makes it not excellent was on my first night on the ward. The nurse assigned to me was quite relevant to give pain relieve and offers no help even when I requested her assistance she lacks compassion and displayed very negative body language.

Suggested improvements
To ensure agency nurse follows the ward culture, {} them properly andensure with trust policy.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience