Share review of Queen's Hospital
Queen's Hospital
2023-11-01
Person
2
5
0
1st November 2023
The staff did there best but the place was a disorganised mess. Information was not passed on and I was left for approximately 20 hours because information had not been passed to the correct people. When finally we were able to get the staff to check and it became clear that the failure of information had occurred they did there best to deal with me promptly. After my treatment a request to the district nurse was supposed to have been made so that if I needed follow up treatment they could provide it. This was not done and after over a hour on the phone to Queens it was with extreme regret that the person at Queens said I am so ashamed that I cannot get anyone to help you .
Suggested improvements
Organise the place