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23rd July 2024


Wait times of over 11 hours only to find out my blood tests had been lost therefore could not get the results, I had to self discharge before seeing the doctor due to having a newborn at home and no childcare. When the nurse in charge mentioned this to the head consultant he was extremely rude and un-empathetic. disgusting care.

Suggested improvements
More staff and training for staff how to treat patients!

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse