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Queen's Hospital
2024-05-08
Person
1
5
0
8th May 2024
Had the most painful experience of my life. The Urgent Treatment Centre is a Torture Centre. I was in severe pain from what looked like Acute Malaria attack and was made to wait for 5 hours without relief.
When eventually transferred to the SDEC, this was where I was given a single dose of intravenous Paracetamol and a single dose of Oral morph.
As a Nurse I know the importance of pain relief to make a Patient comfortable and good experience. Something must be done to change that practice to a caring and compassionate care centre. I eventually self discharge after sitting for almost 12 hours on chair. I am yet to get the results of my Blood test and CT SCAN.
Suggested improvements
Timely care and intervention like pain relief.
Your doctors lack compassion. Treating Patients like commodities is unacceptable.