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Written by a patient
18th June 2016


The service standard needs improvement: There was "rudeness". 1.Communication is not accepted between nursing staff/patient. 2. Fundamental errors in signing medication being given was made - grand error this - potentially. 3. Standard of delivery/listening to basic English quite poor esp amongst some nationalities - must improve rapidly - totally unacceptable. 4. Very slow to respond to patient needs at such "sensitive" times.

Recommend
Dignity/Respect
Involvement
Information
Staff
Communication
Communication nurse