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Queen's Hospital
2024-05-08
Person
2
5
0
8th May 2024
I had to wait 26 hours and stay overnight. The doctors didn't call anyone in until 10am the next day. Overnight there was zero communication, drink/food provided, an opportunity to be able to get the medication I would usually take in the evening (I am epileptic and have many other health issues such as high blood pressure abd mental health issues I am medicated for)
Suggested improvements
Lower waiting times, providing food and drink if the wait is long. Or at least having a shop or vending machine in a&e.
I was most disgused when the tea lady came round and emphasised to my daughter that the service was only for patients and refused to give her a tea. I am nearly 84 and my daughter is 63. We were both there for 26 hours without access to food and drink overnight.