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4th June 2024


I found the whole experience very stressful. In Majors I was asleep at 02.30 and a doctor came in switched the light on full blast and said I had to have an operation at 9.30 in the morning, which was unnecessary because an operation was not needed, he did not have a good bedside manor at all and after just having an operation a week before made me very upset when he had got it all wrong. Doctors should get their facts right before giving patients information that is not right On the ward the nurses were very nice (sunset 2). My whole experience was ruined by that doctor. Don’t know who he was only that he worked in urology and had a big black beard

Suggested improvements
Shorten the time in A&E with a better system. I had to walk backwards and forwards along 2 long corridors to be seen , which isn’t ideal when you are in pain or feeling unwell

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse