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Written by a family member
14th April 2016


Good: Staff were wonderful courteous and friendly and very professional. Very clean area. Water available to help ourselves. Bad: Staff were overworked - too many patients to one nurse, particularly Fri night drunks can be difficult. Doctors need to ask permission about procedures, e.g. x-rays, not just assume it's OK - my relative is in palliative care and does not want/need such procedures.

Recommend
Dignity/Respect
Involvement
Information
Staff
Communication
Communication nurse