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8th June 2024


One healthcare worker did not give her name or explain what she was doing, was very ‘disconnected’ unfortunately, this spoiled the overall impression of the team’s performance which was excellent, Was pleased that the process time was shorter than warned in a notice, 1 and a 1/2 hours instead of the estimated 3. Warm congratulations to the staff who manage the treatment of SO many patients.

Suggested improvements
As above.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse