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Written by a NHS patient
4th June 2024


I was in extreme pain, no beds were offered. Even after explaining that I had spinal operation and pneumonia procedure, no beds for me lie down was offered. I had use the floor. Only after so.e nurse observed me on the floor I was given a bed. A Long time to be seen by the doctor, wad discharged without proper guidelines, was told if pain continues then return which did few hours later, then I was back of the queue again. When discharged second time guide lines not clear. Pain continued which led to 3rd visit, on 3rd visit, once again no beds offered, I could not sit on a chair for hours to be seen by doctor, I chose to leave.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe