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Queen's Hospital 2016-04-14 Person 3 5 0

Triage in children's care within 10 mins for scarlet fever (confirmed 3 days prior) but left for 3 1/2 hrs outside of waiting room where couldn't hear name if called, and despite repeatedly stating I'd brought my child due to him not taking fluids for 72 hrs or having urine output, was not seen any more urgently. Despite lethargy and dehydration, and filling in a fluid chart of only 13 mls in 3 hrs. I had to go in after this time to say he had further deteriorated before being seen quicker. Subsequently admitted. Nicola, children's paeds nurse fantastic, couldn't do enough despite having to put my son through quite traumatic swabs/test. She was lovely.