Share review of Queen's Hospital

Queen's Hospital 2024-08-06 Person 2 5 0

On reaching the A&E department, I waited for sometime where I begun to experience signs of syncope. I managed to muster all my strength before getting up. I then beckoned to a staff member that I was on the verge of collapsing. I physically took myself to a trolley where I collapsed.

I am embarrassed to say I have dedicated myself to working in this establishment and the treatment I encountered was not one that I expected. There was a phlebotomist who screamed at the porter in the presence of other patients because he had accidentally brought me into a cubicle where another patient was waiting to be cannulated. Unfortunately because I did not have a pink cannula in place on arrival to the radiology department the porter was rudely told by the radiologist to take me back to A&E. I appreciate the fact that A&E is quite a stressful place to work but professionalism and diplomacy is paramount when looking after patients. On a whole the majority of staff were diamonds. Beautiful people.