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8th May 2024


I had to discharge myself as I was waiting for 16 hours, 10 of those were in a corridor. There was very little communication. I was in so much pain, I decided it was best to go home and take care of myself. This experience has put me off going back to an a&e, no matter how bad a was feeling.

Suggested improvements
Give patients more information Show compassion

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Rating not given.
Communication nurse