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Queen's Hospital 2024-05-04 Person 1 5 0

This place is utterly disorganised. I was booked in at the reception asking the usual questions but she booked me to a wrong place. I waited for 3 hours no one called me. I ask the doctor why ? He said your name is not in the system. He said its anadmin error. Now I have stayed 9 hours and don't know what time I will be called. Very poor patient care. This unit is called Same Day Emergency Care. I feel sorry for all the patients who are immensely suffering in this place. Time to put this place in order please.

You need to investigate what I went through