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26th April 2024


First class and efficient Bit of a wait at first but as usual very streamlined once in the clinic

Suggested improvements
The initial waiting room was very full with elderly people having to be away from their carers and having to have people give up their seats. Some people had to sit on the floor. So the main waiting room needs to be larger.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse